{"id":23854,"date":"2020-03-07T00:14:56","date_gmt":"2020-03-07T00:14:56","guid":{"rendered":"https:\/\/travel-network.co\/?p=23854"},"modified":"2020-03-07T00:14:59","modified_gmt":"2020-03-07T00:14:59","slug":"faq-sur-le-monde-de-hyatt-covid-19","status":"publish","type":"post","link":"https:\/\/travel-network.co\/fr\/faq-sur-le-monde-de-hyatt-covid-19\/","title":{"rendered":"FAQ sur le monde de Hyatt COVID-19"},"content":{"rendered":"\n
  1. Quels sont les membres qui peuvent b\u00e9n\u00e9ficier d’une extension sp\u00e9ciale du statut d’\u00e9lite ?<\/li><\/ol>\n\n\n\n

    Les membres d’\u00e9lite de World of Hyatt (Discoverist, Explorist, Globalist) qui appartiennent \u00e0 l’un des trois publics ci-dessous et dont le statut expire le 28 f\u00e9vrier 2021 seront automatiquement prolong\u00e9s jusqu’au 28 f\u00e9vrier 2022.<\/p>\n\n\n\n

    Les membres ayant une adresse dans les territoires d\u00e9finis de l’Asie-Pacifique (voir liste ci-dessous) \u00e0 partir du 18 f\u00e9vrier 2020.
    \nLes membres sans adresse postale dans le fichier qui ont une pr\u00e9f\u00e9rence pour la langue chinoise simplifi\u00e9e\/chinoise traditionnelle\/japonaise\/cor\u00e9enne dans le fichier \u00e0 partir du 18 f\u00e9vrier 2020.
    \nLes membres sans adresse postale qui se sont inscrits par le biais de la mini application WeChat.<\/p>\n\n\n\n

    1. Comment et quand ces extensions de statut d’\u00e9lite seront-elles facilit\u00e9es ?
      \nL’extension de statut sera effectu\u00e9e automatiquement par World of Hyatt – les membres n’ont pas besoin de faire quoi que ce soit. Toutes les extensions de statut d’\u00e9lite devront \u00eatre effectu\u00e9es et figurer sur les comptes des membres au plus tard le 31 mars 2020.<\/li>
    2. Comment les membres seront-ils inform\u00e9s de l’extension de leur statut ?
      \nEn plus des d\u00e9clarations de presse publiques, World of Hyatt contactera ses membres de mani\u00e8re plus individuelle, notamment par courrier \u00e9lectronique, par WeChat, par les communications du concierge My Hyatt, etc.<\/li>
    3. Que doivent faire les membres s’ils pensent \u00eatre \u00e9ligibles mais ne voient pas leur statut actualis\u00e9 sur leur compte au 1er avril 2020 ?
      \nSi un membre ne voit pas le statut de niveau \u00e9lite \u00e9tendu dans son compte au 1er avril 2020, il peut contacter le centre de contact mondial le plus proche en utilisant les informations suivantes.<\/li><\/ol>\n\n\n\n

      Les num\u00e9ros de t\u00e9l\u00e9phone sp\u00e9cifiques \u00e0 chaque pays se trouvent ici https:\/\/about.hyatt.com\/en\/contact.html
      \nLes adresses de courrier \u00e9lectronique comprennent :
      \nChinois – china.worldofhyatt@hyatt.com ou contactez World of Hyatt via WeChat (WeChat ID : HyattHotels).
      \nJaponais – japan.worldofhyatt@hyatt.com
      \nCor\u00e9en – sea.worldofhyatt@hyatt.com
      \nAnglais – worldofhyatt@hyatt.com<\/p>\n\n\n\n

      1. Des membres suppl\u00e9mentaires seront-ils pris en consid\u00e9ration pour des exceptions sp\u00e9ciales concernant leur statut d’\u00e9lite (par exemple, les membres qui r\u00e9sident aux \u00c9tats-Unis et qui se rendent principalement en Asie-Pacifique) ?
        \nWorld of Hyatt travaille \u00e9galement activement \u00e0 l’\u00e9valuation des extensions de niveaux et de prestations pour les membres mondiaux qui voyagent fr\u00e9quemment dans la r\u00e9gion Asie-Pacifique. De plus amples informations seront communiqu\u00e9es aux membres qualifi\u00e9s d\u00e8s qu’elles seront disponibles.<\/li><\/ol>\n\n\n\n

        Prix gagn\u00e9s<\/p>\n\n\n\n

        1. Quels sont les membres qui peuvent b\u00e9n\u00e9ficier d’une prolongation de leur bourse ?
          \nTous les membres (base et \u00e9lite) qui appartiennent \u00e0 l’un des trois publics ci-dessous sont \u00e9ligibles et verront leurs r\u00e9compenses expir\u00e9es prolong\u00e9es.
          \ni. Les membres ayant une adresse dans les territoires d\u00e9finis de la r\u00e9gion Asie-Pacifique (voir liste ci-dessous) au 18 f\u00e9vrier 2020.
          \nii. Les membres sans adresse postale qui ont une pr\u00e9f\u00e9rence pour la langue chinoise simplifi\u00e9e\/chinoise traditionnelle\/japonaise\/cor\u00e9enne dans leur dossier au 18 f\u00e9vrier 2020.
          \niii. Membres sans adresse postale enregistr\u00e9e qui se sont inscrits par le biais de WeChat Mini App.<\/li>
        2. Quels sont les prix qui seront accord\u00e9s ?
          \nPour les membres qualifi\u00e9s \u00e9num\u00e9r\u00e9s ci-dessus, nous prolongerons automatiquement la date d’expiration de toutes les r\u00e9compenses gagn\u00e9es qui expirent entre le 1er janvier et le 31 d\u00e9cembre 2020. Cela inclut toutes les r\u00e9compenses de nuit gratuite, les r\u00e9compenses de surclassement de suite et les r\u00e9compenses d’acc\u00e8s au club. Cela comprend les r\u00e9compenses d\u00e9j\u00e0 gagn\u00e9es et celles qui seront gagn\u00e9es en 2020. L’extension des r\u00e9compenses sera effectu\u00e9e par l’\u00e9quipe de World of Hyatt – les membres n’ont pas besoin de prendre des mesures.<\/li>
        3. Quelle est la nouvelle date d’expiration de ces r\u00e9compenses ?
          \nPour les membres qualifi\u00e9s \u00e9num\u00e9r\u00e9s ci-dessus, la nouvelle date d’expiration des r\u00e9compenses expirant en 2020 sera le 31 d\u00e9cembre 2021.<\/li>
        4. Comment la prolongation de la date d’expiration des r\u00e9compenses sera-t-elle facilit\u00e9e ?
          \nLa prolongation de la bourse sera effectu\u00e9e par World of Hyatt – les membres n’ont pas \u00e0 prendre de mesures. Les r\u00e9compenses expirant en janvier et f\u00e9vrier 2020 seront mises \u00e0 jour d’ici le 31 mars 2020. Toutes les autres r\u00e9compenses expirant seront remplac\u00e9es par le 15e jour du mois au cours duquel la r\u00e9compense expire.<\/li><\/ol>\n\n\n\n

          FAQ g\u00e9n\u00e9rale<\/p>\n\n\n\n

          1. Pour cette offre, quels sont les territoires consid\u00e9r\u00e9s comme faisant partie de l’Asie Pacifique ?
            \nSamoa am\u00e9ricaines, Australie, Brunei Darussalam, Cambodge, \u00eeles Caroline, Grande Chine (y compris la Chine continentale, Hong Kong RAS, Macao RAS et Ta\u00efwan), \u00eele Christmas, \u00eeles Cocos (Keeling), \u00eeles Cook, Fidji, Polyn\u00e9sie fran\u00e7aise, Guam, \u00eele Heard et \u00eeles McDonald, Indon\u00e9sie, Japon, Kiribati, Cor\u00e9e, Laos, Malaisie, \u00celes Marshall, Micron\u00e9sie, Mongolie, Myanmar, Nauru, Nouvelle-Cal\u00e9donie, Nouvelle-Z\u00e9lande, Niue, \u00cele Norfolk, Born\u00e9o Nord, \u00celes Mariannes du Nord, Palau, Papouasie-Nouvelle-Guin\u00e9e, Philippines, Pitcairn, Samoa, Singapour, \u00celes Salomon, Tahiti, Tha\u00eflande, Timor-Leste, Tonga, Tuvalu, Vanuatu, Vietnam, \u00cele Wake, Wallis-et-Futuna.<\/li><\/ol>\n\n\n\n

            Source : https:\/\/help.hyatt.com\/en\/faqs\/world-of-hyatt\/covid-19.html <\/p>\n","protected":false},"excerpt":{"rendered":"

            Quels sont les membres qui peuvent b\u00e9n\u00e9ficier d’une extension sp\u00e9ciale du statut d’\u00e9lite ? Les membres d’\u00e9lite de World of […]<\/p>\n","protected":false},"author":2,"featured_media":23549,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[768],"tags":[],"class_list":["post-23854","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nouvelles-voyage"],"yoast_head":"\nFAQ sur le monde de Hyatt COVID-19 - Travel Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/travel-network.co\/fr\/faq-sur-le-monde-de-hyatt-covid-19\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ sur le monde de Hyatt COVID-19 - Travel Network\" \/>\n<meta property=\"og:description\" content=\"Quels sont les membres qui peuvent b\u00e9n\u00e9ficier d’une extension sp\u00e9ciale du statut d’\u00e9lite ? 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