Travel Network

All Etihad Airways’ scheduled commercial flights to and from Abu Dhabi remain suspended until 14:00 UAE time on Wednesday 4 March.

Passengers should not travel to the airport unless they have been contacted directly by Etihad Airways and advised to do so.

Guests are advised to: 

• Check their flight status at etihad.com before travelling to the airport
• Ensure their contact details are up to date in their booking in case they need to contact you about your flight
• Guests holding Etihad tickets issued on or before 28 February 2026, with original travel dates up to 7 March 2026, may rebook free of charge onto Etihad-operated flights up to 18 March 2026.
• Guests on all Etihad flights until 7 March may request a refund at etihad.com/en/help/refund-form  or through their travel agent.
• Guests who booked through a travel agent should contact their agent directly 

Etihad Airways are currently experiencing a high volume of calls and appreciate your patience as it may take longer than usual for calls to be answered. Guests seeking a refund are encouraged to use the above linked refund request form.

Safety remains their absolute priority, and Etihad Airways services will operate only once all safety criteria are met.

Etihad Airways Contact Options

Virtual WhatsApp assistant +971 56 688 9003
Qatar +00800101337
Bahrain +80000474
Egypt +208000008011
Lebanon (English & Arabic) +961198 93 93
Saudi Arabia 8008500047
United Arab Emirates 600555666
Rest of the world +971 600 555 666