Travel Network

Wow what a great start they gave me a free upgrade and the hotel room was the size of my apartment back in Amsterdam!

Novotel Citygate Location

I picked this location as my flight arrived late, and I managed to get the last free airport transfer to the hotel. The airport shuttle takes about 10-15 minutes between the hotel and Hong Kong International Airport depending on traffic in the area. The location if you are exhausted after a long flight is perfect! We also have a guide if you are looking for things to do in Hong Kong when you are here.

Novotel Citygate Hotel Rooms

After a long trip it was a relief that the bed was super comfortable, the room had a lovely bath with a TV so you could relax and catchup on the news you missed over the last day while travelling. The hotel was just near the hotel so after a long trip you could be relaxing in no time.

Novotel Citygate Hotel Gym

They had an amazing gym area which was quite impressive, by hotel standards. They had a good range of equipment and plenty of space for the number of guests staying in the hotel.

Novotel Citygate Hotel Breakfast

The breakfast was an extra cost but certainly worth the money, they had a very large range of both continental, traditional and Asian options.

Issues with Novotel Citygate Hong Kong
The shuttle transfer from the hotel was a bit confusing they could improve the communication there but this didn’t cause any issues just was a bit stressful after a long flight. I had to ring the hotel to get more information as what was initially provided didn’t seem to match with where I had to wait to get pickedup.

Novotel Citygate Hotel response:
Dear Guest, Thank you so much for the review and detailed comments. I am very happy that you enjoyed the room and facilities of the hotel. I am also delighted to read that you have enjoyed the breakfast. The hotel provides all information regarding the shuttle bus on our website, which includes maps and even a video. I am very sorry we are not able to put up signs in the airport, as this is a government building. Thank you very much for your comments and I hope to welcome you back again soon. Kind regards, Daniel McKeown Resident Manager

Summary

Reviewer

David Iwanow

Review Date

2016-01-24

Reviewed Item

Novotel Citygate Hong Kong

Author Rating

5