United Coronavirus updates

Boeing 757 design, created by San Francisco resident and artist Tsungwei Moo

United Airlines have put out an overview of travel restrictions, flight suspensions and a change to rebooking fees related to COVID19.

Travel restrictions: By Presidential Proclamation, travel restrictions are in place for travelers who have visited the People’s Republic of China or the Islamic Republic of Iran in the past 14 days. Customers who are U.S. citizens or lawful permanent residents will be subject to additional restrictions and health screenings on arrival to the United States. Non-U.S. citizens who have visited mainland China or Iran in the past 14 days will not be allowed to enter the United States.

Flight suspensions: After evaluating our operations between the U.S. and Beijing, Chengdu, Hong Kong and Shanghai, we’ve decided to suspend those flights through April 30. We’ve also suspended ticket sales for MileagePlus Award travel and flights originating in China or Iran on our partner airlines through April 30.

Schedule reductions: We’re taking additional steps to reduce our international and domestic schedules in ways that minimize the impact to our customers. We’re also in close contact with the U.S. Centers for Disease Control and Prevention and other health organizations as we continue to evaluate the situation.

More information: We recommend that all international travelers allow extra time at the airport before their flights. For information about country-specific travel restrictions, please check our travel waivers, international travel updates or search by destination for passport, visa and health requirements. For more information about coronavirus, visit the CDC website.

No change fees for new bookings

We know people are taking a second look at their travel plans right now, and we want you to have flexibility when planning your next trip — that’s why when you book a flight with us between March 3 and March 31, 2020, you can change it for free over the next 12 months. See detailed terms and conditions below:

Tickets: For tickets issued March 3 through March 31, 2020, customers will be permitted to change free of charge to a flight of equal or lesser value up to 12 months from the original ticket issue date. If the new flight is priced higher, the customer may change for no fee but must pay the fare difference. If the new flight is priced lower, the customer may change for free but no residual value will be given. If the customer decides to cancel their flight, they can retain the value of the ticket to be applied to a new ticket without fee for travel up to 12 months from the original ticket issue date.

Cancellations: If the customer decides to cancel the flight they booked between March 3 and March 31, 2020, they can retain the value of the ticket to be applied to a new ticket without fee for travel up to 12 months from the original ticket issue date.

Fare Validity: This applies to all tickets, all fare types, all destinations, all points-of-sale, all travel dates available for sale, provided ticket number starts with 016.

Minimum Stay: No minimum stay.

Blackout Dates: No blackout dates.

Miscellaneous: Fares, fees, rules and offers are subject to change without notice. Seats are capacity-controlled and may not be available on all flights or days. Fares are nonrefundable except during the first 24 hours after purchase. Other restrictions may apply.

Hong Kong travel restrictions

Citywide protests and strikes in Hong Kong may affect your travel plans. Please check your flight status at united.com or the United app before heading to Hong Kong International Airport (HKG). We also recommend leaving early to make sure you have plenty of time to travel to the airport and get through check-in and security.​​​

All travelers to Hong Kong must prove they haven’t traveled to Hubei, China, within the previous 14 days because of the new coronavirus outbreak. If they have, Hong Kong residents will be allowed to enter, but all other travelers will be denied entry without exception.

Marshall Islands travel restrictions

All travelers to the Marshall Islands, including Marshall Island citizens and foreign residents, who are between 6 months and 62 years of age will need an official up-to-date measles vaccination certificate from a health provider to enter the country on or after December 10. Immunization receipts from pharmacies such as Costco, Longs Drugs, Walgreens, Walmart, CVS, will be accepted as proof of immunization for purposes of traveling to Majuro (MAJ) and Kwajalein (KWA). Visit the World Health Organization website.

All travelers to the Marshall Islands also must prove they haven’t traveled to China within the previous 14 days because of the new coronavirus outbreak. If they have, they will be denied entry without exception.

Micronesia travel restrictions

Anyone who’s traveled to mainland China since January 6, 2020 will not be allowed to enter the Federated States of Micronesia (FSM). Anyone who has been in a country with a confirmed case of the coronavirus (other than China) must stop in Guam, Hawaii or another location free from the virus for 14 days before entering the FSM.

French Polynesia travel restrictions

French Polynesia (PPT) visitors who have been in Cambodia, the People’s Republic of China, Taipei, Hong Kong, India, Japan, South Korea, Macau, Malaysia, Nepal, Philippines, Singapore, Sri Lanka, Thailand or Vietnam since January 1, 2020, must present a medical certificate to enter the country. The medical certificate must be dated from maximum 5 days prior to their arrival and indicate that they’re not showing any signs of viral infection.​​​

AreaAirportsOriginal travel datesFlight Changes & Information
Wuhan, China Novel CoronavirusWuhan (WUH)January 22, 2020 – March 29, 2020Refunds are allowed for unflown flights, even for nonrefundable tickets. Please visit united.com/refunds to submit a refund request.
​ORIGINAL TICKET MUST HAVE BEEN PURCHASED BY: January 21, 2020
China Novel Coronavirus Beijing (PEK)
Chengdu (CTU)
Shanghai (PVG)
January 24, 2020 – April 30, 2020 The change fee and any difference in fare will be waived for new United flights departing between January 24, 2020, and June 30, 2020, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
For wholly rescheduled travel departing after January 24, 2020, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued. Refunds are allowed for unflown flights, even for nonrefundable tickets. Please visit united.com/refunds to submit a refund request. View your reservation and select Change Flight to search for alternate flights.

​ORIGINAL TICKET MUST HAVE BEEN PURCHASED BY: February 12, 2020
Hong Kong Novel Coronavirus Hong Kong (HKG)​
Original travel dates
January 28 – April 30, 2020
The change fee and any difference in fare will be waived for new United flights departing between January 28, 2020, and June 30, 2020, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
For wholly rescheduled travel departing after January 28, 2020, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued. Refunds are allowed for unflown flights, even for nonrefundable tickets. Please visit united.com/refunds to submit a refund request.
View your reservation and select Change Flight to search for alternate flights.

​ORIGINAL TICKET MUST HAVE BEEN PURCHASED BY: February 12, 2020
South Korea Novel Coronavirus Seoul-Incheon, KR (ICN) February 24, 2020 – April 30, 2020 The change fee and any difference in fare will be waived for new United flights departing between February 24, 2020 – June 30, 2020, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
For wholly rescheduled travel departing after June 30, 2020, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued. View your reservation and select Change Flight to search for alternate flights.

​ORIGINAL TICKET MUST HAVE BEEN PURCHASED BY: February 23, 2020
Northern Italy Coronavirus Bologna, IT (BLQ)
Genoa, IT (GOA)
Milan, IT (BGY)
Milan, IT (LIN)
Milan, IT (MXP)
Trieste, IT (TRS)
Turin, IT (TRN)
Venice, IT (VCE)
Verona, IT (VRN)
February 27, 2020 – April 30, 2020 The change fee and any difference in fare will be waived for new United flights departing between February 27, 2020 – June 30, 2020, as long as travel is rescheduled in the originally ticketed cabin (any fare class) and between the same cities as originally ticketed.
For wholly rescheduled travel departing after June 30, 2020, or for a change in departure or destination city, the change fee will be waived, but a difference in fare may apply. Rescheduled travel must be completed within one year from the date when the ticket was issued. View your reservation and select Change Flight to search for alternate flights.

​ORIGINAL TICKET MUST HAVE BEEN PURCHASED BY: February 26, 2020

Source https://www.united.com/ual/en/us/fly/travel/notices.html

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David Iwanow

I have been travelling around the world since I was young and travel is in my blood. I've travelled to almost 40 countries around the world and can now be found based in Amsterdam, The Netherlands. I've visited over 6283 places with 12,449 checkins on Foursquare/Swarm and I'm a level 9 Google Local Guide with 497 reviews and having posted 9,133 photos which have been viewed 59 million times.

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