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The cancellations were implemented after NY Gov. Andrew M. Cuomo announced that they were banning gatherings of more than 500 people in the state of New York. This decision was to slow the spread of coronavirus by social distancing.

The Carnegie Hall press release can be viewed below:

With the health and safety of the public, our artists, and our staff as our foremost priority, Carnegie Hall has cancelled all events from Friday, March 13 through Tuesday, March 31, 2020, in an effort to reduce the spread of the new coronavirus (COVID-19). This includes programming presented by the Hall’s Weill Music Institute—whether taking place at Carnegie Hall or an offsite location—and all free Carnegie Hall Citywide performances in venues across New York City.

Patrons who purchased tickets by credit card from Carnegie Hall for a performance that has been cancelled will receive automatic refunds; those who purchased by cash at the Box Office may email a scan or photo of the tickets to feedback@carnegiehall.org, along with complete contact details (name, mailing address, and phone number), through June 30, 2020, for a refund. Those who purchased tickets directly from other concert presenters should contact that presenter for refund information.

Patrons who have any further questions should email feedback@carnegiehall.org or contact CarnegieCharge at 212-247-7800. Please note that email and call volume may be high with limited in-house staff, and tickets may be refunded on a delayed schedule.

All other events scheduled for April 1 and beyond will continue as planned, pending the Hall’s reopening. Visit carnegiehall.org/events for the most up-to-date information. We thank you for your patience as we navigate this evolving situation together.

Source: https://www.carnegiehall.org/Coronavirus-Information